Social Manager Privacy Policy

• Staff access: your Loop account and authorization determine whether you can use the staff console and generation service.
• Drafting: the brief you enter, brand, languages and selected platforms; draft titles and text; destination account identifiers and handles; and any publication links, delivery status or error information recorded in your draft.
• Supported API posting: staff supply platform access tokens separately to Loop CLI. X account identity checks return the account ID, username and basic profile information. LinkedIn and X receive the selected account and reviewed post when an operator explicitly publishes; responses can include post identifiers, links or errors.
• Operations and support: sign-in, request and security metadata needed to operate the service, and information you choose to send in a support request.

When you request AI generation, our service sends your brief, brand, selected languages and platforms to OpenAI’s API to generate draft copy. Generation uses the information you supply; it does not retrieve your Google, YouTube, Facebook or Instagram account data. Review the brief before sending it and review generated copy before publishing.

Microsoft Azure hosts our backend services and Cloudflare provides website and network delivery. These providers process the information needed for those services. OpenAI processes generation requests under its own API data policies. When you publish on a social platform, that platform processes the post under its own policies. Social Manager does not sell your information or use it for advertising or data brokering.

Console drafts are saved in browser storage on the device you use. Loop CLI drafts, account plans, exports and receipts are local files. They remain until replaced or removed by an operator; they have no automatic expiry. Exporting creates another copy that must be managed separately. Platform tokens are supplied separately and are not part of the browser draft or exported account plan.

The generation service processes requests and returns copy; it does not provide a centrally saved draft library. Operational and support records are separate from local drafts. Contact us to ask what records we hold or to request their deletion. We will explain any records retained for security or legal reasons rather than promise that clearing a local draft removes every service record.

Facebook and Instagram account linking and media publishing, and YouTube account linking and video publishing, are in development. They are not available in the current text workflow. If enabled later, the relevant data may include authorized account, Page or channel identifiers, basic profile details, permission grants, selected media and post metadata, and publication results. We will disclose the actual feature and data use and obtain the relevant authorization before accessing new provider data. No future permission is granted by using today’s drafting tools.

Social Manager does not currently retrieve Google or YouTube user data through OAuth. For any future Google API connection, data use will be limited to the authorized, disclosed account-management and publishing features and will follow the Google API Services User Data Policy, including its Limited Use requirements. Google user data will not be used to train general-purpose AI models, sell advertising or build advertising profiles.

Google’s own processing is described in the Google Privacy Policy. Future YouTube API features will also be subject to the YouTube Terms of Service. You can review or revoke any Google connection in your Google account permissions.

You choose what to submit, edit and publish. Access is restricted to authorized staff; Social Manager is not a service for children. Follow the data deletion instructions to remove local copies, revoke provider access or request deletion of information held by easyloops ltd. Questions, access or correction requests can be sent to sowjanya@easyloops.ltd. We may ask you to demonstrate control of the relevant account, without requesting passwords or access tokens. We will update this notice when these practices change.